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Health NZ Terms & Conditions of Service & Sale


Purpose
The purpose of the following Terms and Conditions of Use(‘T&C’) is to establish guidelines on rights, duties and responsibilities of electronic commerce Users utilizing the internet-related services (hereinafter referred to as the ‘Services’) provided by Health NZ (hereinafter referred to as the ‘Mall’) operated Health NZ (e-commerce company).


※ 『Unless transactions contradict its properties, the following terms apply to e-commerce transactions utilizing methods of PC communication, wireless and others』


Definition
①‘Mall’ refers to a virtual business site established by Health NZ to trade goods or services (hereinafter referred to as ‘Goods and Services’) using computers and information communication facilities to provide Goods and Services to Users. The term can also be defined as a company operating e-commerce.
②‘User’ refers to a Member and Non-Member who has accessed the ‘Mall’ to use the services provided by the ‘Mall’ in accordance with this T&C.
③‘Member’ refers to a User who uses the services provided by the ‘Mall’ by subscribing for Membership.
④‘Non-Member’ refers to a User who uses the services provided by the ‘Mall’ without a subscription. 


Display, Explanation and Amendment of Terms and Conditions of Use
① The ‘Mall’ shall, for easy recognition by Users, display the contents of this T&C, name of company and representative, business address(including an address handling customer complaints), phone number, email address, business license number, e-commerce permit number, and the name of personal information manager on the main page of the      ‘Mall’. Only the content of this T&C can be displayed though a link page.  
② Prior to User’s final agreement to this T&C, the ‘Mall’ shall provide a separate link or pop-up screen to obtain User’s verification on the terms of cancellation rights, delivery responsibilities, refund conditions and other important details.
③ The ‘Mall’ may make amendments within the permissible range without violating applicable laws such as the 「Act on Consumer Protection in Electronic Commerce」, 「Regulation of T&C」, 「Framework Act on Electronic Commerce and Electronic Document」, 「Electronic Financial Transaction Act」, 「Electronic Signature Act」, 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」, 「Door-To-Door Sales Act」, 「Framework Act on Consumers」 and other related Consumer Protection Laws.
④ The ‘Mall’ shall specify the effective date and the reasons for amendment of the terms and have post on the initial screen for 7 days prior to effective date until the day before the effective date.
If the amendment is modified to the User’s disadvantage, then the ‘Mall’ shall grant at least 30 days of grace period for notice. In this case, the ‘Mall’ shall clarify the ‘before and after’ changes in an ‘easy-to-understand’ manner.
⑤ When the ‘Mall’ makes an amendment to the T&C, the modified T&C shall be applied only to contracts concluded after the effective date, whereas all contracts concluded before the effective date will remain under the provisions of the old T&C. However, if the User who has already signed the contract wishes to have the amendments administered, then the User may send his/her intent to the ‘Mall’ and acquire consent from the ‘Mall’ within the notice period stated in Clause ③ and it shall be applied accordingly.
⑥ Any information not specified and interpreted in this T&C shall be in accordance with the e-commerce Transaction Guidelines and Related Consumer Protection Acts provided by the Fair Trade Commission and other applicable Consumer Protection Laws and Regulation of T&C Act. 


Provision & Replacement of Service
① The ‘Mall’ shall perform the following duties:
1. Provide information regarding Goods and Services and conclude purchasing contracts.
2. Deliver Goods and Services on purchase contract. 
3. Other duties designated by the ‘Mall.’
② The ‘Mall’ may replace Goods and Services provided in future T&C in the event that Goods and Services are sold out or technical specifications are revised. In this case, the ‘Mall’ shall immediately announce the replacement of Goods and Services and the date of application on the page where present Goods and Services are displayed.
③ In the event that Goods and Services are replaced because of a change in technical specifications or when Goods and Services are sold out, the ‘Mall’ shall immediately notify the cause of replacement to the addresses of the Users.
④ Following the previous Clause, the ‘Mall’ shall compensate for all damages caused. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.


Suspension of Service
① The ‘Mall’ may temporarily suspend its services as a result of the following reasons: maintenance of computers and telecommunications equipment, replacement or damage repairs, and interruption of communication.
② The ‘Mall’ shall compensate User or any Third Party Member of damages caused by the temporary suspension of services due to reason(s) detailed in Clause ①. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.
③ In the case of a conversion of business item, abandonment of business, merging between businesses and for other various reasons, the ‘Mall’ shall notify the consumer as specified in Article 8 and reward consumer in accordance with the conditions suggested by the original ‘Mall.’ However, if the ‘Mall’ does not advise such standard of compensation, the ‘Mall’ shall pay Users for their mileage or reserve in kind or cash of which value corresponds to the currency being used at the ‘Mall.’


Membership
① The User shall apply for Membership by expressing his/her intent to agree to this T&C after filling out the form designated by the ‘Mall’ with Member’s personal information.
② The ‘Mall’ shall register all Users who apply for Membership in the manner stipulated in Clause ① unless the User is not engaged in one of the following issues:
1. After the applicant has lost Membership for reasons indicated in Article 7 Clause ③, the applicant may acquire approval to re-subscribe for Membership three years after the loss of Membership.
2. Entry of false information or omission in the registration form. 
3. If deemed that registering the User would present technical difficulties to the ‘Mall.’
③ Establishment of Membership becomes effective at the time that the Member receives the ‘Mall’s approval of Membership.
④ In due course of time, the Member shall update the ‘Mall’ with any changes to his/her account information through the methods of editing personal information.


Withdrawal from Membership & Loss of Eligibility
① Members of the ‘Mall’ may request, at any time, to withdraw from Membership and the ‘Mall’ shall immediately process the request.
② The ‘Mall’ may limit or suspend Membership for the following reasons:
1. Entry of false information or omission in the registration form.
2. If the purchase payment of goods and other ‘Mall’ usage related liabilities have not been paid for before the appointed date.
3. If Member interferes with others to use the ‘Mall’ or threatens the order of e-commerce (such as the illegal use of personal information).
4. If Member uses the ‘Mall’ to act against public order and morals prohibited by the law and this ‘T&C.’
③ The ‘Mall’ may forfeit Membership of the Member whose Membership was suspended or limited, if the same actions are repeated twice or more, or if the cause is not corrected within 30 days.
④ When the ‘Mall’ forfeits Membership, all information will be cancelled. Prior to cancellation, the ‘Mall’ shall notify the Member and give at least 30 days or more to grant an opportunity to explain the cause.


Notification to Members
① Any notifications from the ‘Mall’ will be sent to the email address designated in advance by the Member during registration.
② In the event of sending notifications to unspecified Members, a display of notifications on the notice board on the website for 1 week or more may replace sending emails. However, the ‘Mall’ shall send individual notice to a Member in regards to matters which may have a significant influence in his/her transaction.


Application for Purchase
① The User shall apply for purchase in the following or in a similar manner, and the ‘Mall’ shall provide the User with the following information in an ‘easy-to-understand’ manner to aid in his/her request for purchase.
1. Search and select Goods and Services
2. Enter name of recipient, address, phone number, email address (or mobile phone number)
3. Confirm matter(s) in respect to the contents of this T&C, limited cancellation policies, delivery fees, installation fees, and others
4. Express agreement to this T&C and confirm or refuse the above Item 3 (ex.  mouse click)
5. Apply and confirm purchase of goods; Agree to allow confirmation of application from the ‘Mall’
6. Select payment method
②      In case of an inevitable need (for the ‘Mall’) to disclose∙consign consumer’s personal information to a third party, the ‘Mall’ shall obtain consumer’s consent at the time of applying for purchase. This consent is not obtained in advance at the time of applying for Membership. At this time, the ‘Mall’ shall specify to the consumer the provisions of personal information that are being disclosed, information of the receiving party, purpose and intent of use and the duration of retention∙use. But, consignment of personal information according to Clause ① of Article 25 in the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Act.


Conclusion of Contract
① The ‘Mall’ may not accept request for purchase in Article 9 if it falls under one of the following items. In the event of concluding a contract with a minor, the ‘Mall’ shall notify that the failure to acquire agreement from a legal representative may cause cancellation of the contract by the minor him/herself or the legal representative.
1. Entry of false information or omission in the registration form
2. Purchase of cigarettes and liquor and other Goods and Services prohibited by the Youth Protection Law
3. If deemed that accepting application for purchase may cause technical problems to the ‘Mall’
② The contract is deemed to be concluded when the acceptance of the ‘Mall’ is delivered to the User in the form stipulated in Clause ① of Article 12.
③ The acceptance of the ‘Mall’ shall include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.


Payment Method
The method of payment for Goods and Services purchased through the ‘Mall’ may be selected from the following items. The ‘Mall’ may not collect any additional fees regarding payment for Goods and Services.
1. Account transfer through phone banking, internet banking, mail banking and others.
2. Card payment through prepaid card, debit card, credit card, and others.
3. Online bank transfer
4. Electronic money
5. Payment upon receipt
6. Mileage points or points offered by the ‘Mall’
7. Gift voucher contracted or approved by the ‘Mall’
8. Other means of electronic payment


Notice of Receipt, Change and Cancellation of Application for Purchase
① The ‘Mall’ shall send a notice of receipt to the User after receiving the User’s application for purchase.
② In the case of a discord between the User’s intent and the received notice, the User may change or cancel the application for purchase immediately after receipt. If the request for change or cancellation is made prior to delivery, the ‘Mall’ shall process the request accordingly without any delay. In the event that payment has already been made, User shall follow the guidelines detailed in Article 15 - Cancellation of Purchase.

Article 13 (Provision of Goods and Services)
① Unless otherwise specified, the ‘Mall’ shall take necessary measures such as customizing production and packaging and deliver Goods and Services within 7 days from the date of purchase. However, if the ‘Mall’ has already received payment in whole or in part, then delivery shall be processed within 3 business days from the date of receipt. In such instances, the ‘Mall’ shall take necessary measures to inform the User on procedures of provision and delivery status of Goods and Services.
② The ‘Mall’ shall specify delivery method, payer, and delivery time for each delivery method for the Goods and Services purchased by the User. In the event that the ‘Mall’ exceeds the designated period of delivery, it shall compensate the User for damages. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.


Refund
In the event that the Goods and Services are sold-out or unavailable and cannot be provided or delivered to a User who applied for purchase, the ‘Mall’ shall notify the User without any delay, and if payment for Goods and Services has already been made in advance, the ‘Mall’ shall take necessary measures or refund payment within 3 business days from the date of receipt.


Cancellation of Purchase
① The User who purchased Goods and Services by concluding the contract with the ‘Mall’ in accordance to Clause ② of Article 13 in the 「Acts on Consumer Protection in Electronic Commerce」 may cancel purchase within 7 days from the date on which the User received a written contract (if the written contract is received later than the supply of Goods and Services, then the receipt date is set on the date when User received the Goods and Services or when Goods and Services have been supplied). But, cancellation of purchase according to 「Acts on Consumer Protection in Electronic Commerce」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Acts.
② The User may not return or exchange Goods and Services in the event of one of the following reasons:
1. Delivered Goods lost or damaged at the fault of the User (however, cancellation of purchase may be acceptable if packaging was damaged in the process of checking content)
2. Significant decrease in value of Goods and Services due to partial use or consumption by the User
3. Not available for resale due to a significant decrease in value of Goods and Services from lapse of time
4. The Goods may be replaced by Goods showing the same performance, but packaging of the original is damaged
③ In the case of items 2 or 4 of Article 2 Clause ②, the cancellation of purchase by User will not be limited if the ‘Mall’ failed to clearly specify the fact that cancellation of purchase is limited or that it would take necessary measures to provide the Goods.
④ Despite Clause ① and ②, the User may cancel his/her purchase of goods within 3 months from the date of receipt of the goods or within 30 days from the date on which he/she recognized or could have recognized that Goods and Services differ from the advertisement or the provision of contract.


Effect of Cancellation of Purchase
① In the event of a return of Goods from a User, the ‘Mall’ shall refund payment of Goods within 3 business days. In the event of a delay in refund, the ‘Mall’ shall pay User with the interest calculated by the number of days delayed with the overdue interest rate indicated on the 「Act on Consumer Protection in Electronic Commerce」
② In regards to the above-mentioned case, if the User made payment of Goods with credit card or electronic money, the ‘Mall’ shall immediately request the business who provided such payment method to suspend or cancel payment. 
③ In the event of any cancellation of purchase, the User shall bear the costs arising from returning the Goods. On the account of the User’s cancellation of purchase, the ‘Mall’ shall not claim charge for cancellation or compensation for damage. However, in the event of a cancellation of purchase caused by a discord in the contents of Goods and the advertisement or the provision of contract, the ‘Mall’ shall bear the costs of returning the Goods.
④ If the User bore the delivery fees when he/she received the Goods, the ‘Mall’ shall specify and make noticeable as to who would bear the delivery fees upon cancellation of purchase.


Protection of Personal Information
① The ‘Mall’ collects a minimum amount of information necessary to provide the services.
② At the time of applying for Membership, the ‘Mall’ shall not collect information needed for the performance of purchase contract in advance. But, in the case where personal identification is required before the performance of a purchase contract, a minimum amount of specified personal information is collected for the fulfillment of obligation in regards to relevant laws and legislation.
③ The ‘Mall’ shall obtain consent from User to collect∙use personal information by notifying User with the aim/purpose of collection∙use.
④ The ‘Mall’ shall not use the personal information outside their intended purpose. In the event of an uprising of a new use or when disclosing to third parties, the ‘Mall’ shall notify the purpose of use and obtain consent from User during the stage of use   disclosure. But, there are exceptions for cases regulated in the relevant laws and legislations.
⑤ In the event that the ‘Mall’ is required to acquire the approval of User by Clause ② and ③, the ‘Mall’ shall specify its personal information manager (affiliation, name, phone number, other contact information), purpose of collection and use of information, information about Third Party (recipient, purpose of provision and the information to be provided), and the provisions stipulated in Clause ② of Article 22 of the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」. The User may at any time cancel his/her approval.
⑥ User may, at any time, request for confirmation and correction of error in their personal information possessed by the ‘Mall,’ and the ‘Mall’ shall be responsible for taking any necessary measures without any delay. In the event that a User requests for the correction of an error, the ‘Mall’ shall not use the applicable personal information until error is corrected.
⑦ For protection of personal information, the ‘Mall’ shall limit the number of persons handling personal information to a minimum, and shall be responsible for any damages caused by loss, theft, leakage, falsification, and disclosure of personal information including credit card and bank account information to third parties without consent of the User.
⑧ The ‘Mall’ or any Third Parties who received personal information from the ‘Mall,’ shall without any delay destroy all personal information once the purpose of collection has been achieved.
⑨ The ‘Mall’ shall not have the agreement form regarding the collection∙use∙disclosure of personal information set to be filled out in advance. The ‘Mall’ must specify services that will be restricted if User does not agree to the collection∙use∙disclosure of personal information, and the ‘Mall’ shall not limit services or refuse to accept Membership applications on the basis of User’s refusal to agree to collecting∙using∙disclosing of personal information that do not include the collection of compulsory information.


Obligations of the ‘Mall’
① The ‘Mall’ shall not take any actions against public policy or actions restricted by the law and this T&C. The ‘Mall’ shall put its best efforts in providing Goods and Services on a stable basis in accordance with the provisions in this T&C.
② The ‘Mall’ shall be equipped with a security system to protect personal information of Users (including credit information) and provide a safe environment for Users to use the online services.
③ In accordance with Article 3 of the Law related to 『Fairness of Display and Advertisement』, the ‘Mall’ shall be responsible to compensate User(s) if damages were caused by displaying or adding unjust or unreasonable advertisement for certain Goods and Services
④    The ‘Mall’ shall not send any profit-making emails which are not wanted by Users.


Obligations for ID & Password of Member
① Member shall be responsible for the management of his/her ID and password, except for the case in Article 17.
② Member shall not allow any Third Party to use his/her ID and password.
③ When a Member recognizes that his/her ID and/or password is stolen or is being used by a Third Party, the Member shall immediately notify the ‘Mall’, and follow the instructions of the ‘Mall.’


Obligations of User
Users shall avoid the following actions:
1. Register false information at the time application or revision of information
2. Use others’ personal information
3. Change information displayed on the ‘Mall’
4. Remit or display information (computer program and others) other than the information put on by the ‘Mall’
5. Infringe copyright or intellectual property rights of the ‘Mall’ or the Third Party
6. Take any action that harms the reputation and interrupts the operation of the ‘Mall’ or a Third Party
7. Disclose or display any information containing indecent or violent message, video, voice, and other information going against good public order and morals.


Relationship between Linking Mall & Linked Mall
① In the event that the main mall and the sub-mall are linked with a hyperlink (ex. the subject of hyperlink includes text, image and video), the former is called as the Linking Mall (Website) and the latter is called as the Linked Mall (Website).
② If the Linking Mall specifies and notifies the fact that it is not responsible for any transaction with the User for any Goods and Services independently provided by the Linked Mall on the initial page of the website of the Linking Mall or a pop-up window, then the Linking Mall is not responsible for such transaction.


Copyright & Limitation of Use
① The copyright and other intellectual property rights for the works produced by the ‘Mall’ shall belong to the ‘Mall.’
② The User may not use or cause any Third Party to use information with intellectual property rights belonging to the ‘Mall’ for reproduction, transmission, publishing, distribution, broadcasting or other profit-making use without prior consent of the ‘Mall.’
③ The ‘Mall’ shall notify the User when using the copyright belonging to the applicable User in accordance with mutual T&C.


Resolution of Dispute
① The ‘Mall’ shall apply and reflect the opinion or complaint made by User(s), and install and operate a process for compensation of consumers’ damages. 
② The ‘Mall’ shall give priority to any opinion or complaint made by User(s). However, in the event that it may not be able to promptly deal with the matter, the ‘Mall’ shall notify the User with the cause and the final settlement schedule.
③ When a User files for Remedy of Damage regarding a dispute between the ‘Mall’ and the User, the matter may be commissioned for arbitration by the Fair Trade Commission or a Dispute Conciliation Services Organization selected by the City Mayor. 

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Privacy Policy 

This Privacy Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the websites on which this Policy is posted. In addition, the Policy also explains the information which is provided or collected in the course of using the applications of Health NZ (the "Company") which exist in the websites or platforms of other companies. Through this Policy, the Company regards personal information of the users as important and informs them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of that personal information. This Policy will be effective on the 1st day of December, 2020 and, in case of modification thereof, the Company will make public notice of it through posting it on the bulletin board of Company's website or individual notice through sending mails, fax or e-mails).

1. Information to be collected and method of collection
 (1) Personal information items to be collected by the Company are as follow:

 • Information provided by the users The Company may collect the information directly provided by the users.

Title of service Items to be collected

Membership service (Online mall) :
∘ Name, email address, telephone number, address, national information, encoded identification information (CI), identification information of overlapped membership (DI)
 ∘ For minors, information of legal representatives (name, birth date, CI and DI of legal representatives)

 Online payment service :
 ∘ Name, address, telephone number, and email address
 ∘ Payment information including account number and card number
 ∘ Delivery information including delivery address, name and contact information of the recipient
 ∘ Information of bid, purchase and sales
∘ For deposit without a bankbook: name of remitter, contact information

 Social network service :
 ∘ Name, email address, ID, telephone number, address, national information, address list (acquaintance)
 ∘ Information of place of taking pictures and date of creation of files
 ∘ Information of service use of members such as the type of contents watched or used by members, frequencies and period of activities of members

Delivery service :
∘ Name, email address, telephone number, address, national information, address list, Customs Tax Number (only for Korea)
∘ In case of if the recipient is not the same as a sender, the Company collects for contact information of a recipient who is not a member of the Company : Name, email address, ID, telephone number, address, national information, address list, Customs Tax Number (only for Korea)

In the course of using services, the information as described below may be created and collected:
∘ Information of devices (equipment/device identifier, operation system, hardware version, equipment set-up and telephone number)
 ∘ Log information (Log data, use time, search word input by users, internet protocol address, cookie and web beacon)
 ∘ Location information (Information of device location including specific geographical location detected through GPS, Bluetooth or Wi-Fi)
 ∘ Other created information


(2) Method of collection
 The Company collects the information of users in a way of the followings:
∘  webpage, written form, telephone calling, e-mailing, tools for collection of created information.

2. Use of collected information
 The Company uses the collected information of users for the following purposes:
• Member management and identification
 • To detect and deter unauthorized or fraudulent use of or abuse of the Service
 • Performance of contract and service fee settlement regarding provision of services demanded by the users
 • Improvement of existing services and development of new services • Making notice of function of company sites or applications or matters on policy change
 • To help you connect with other users you already know and, with your permission, allow other users to connect with you
 • To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics
 • To provide information on promotional events as well as opportunity to participate
 • To comply with applicable laws or legal obligations
 • Use of information with the prior consent of the users (for example, utilization of marketing advertisement)

The Company agrees that it will obtain consent from the users if the Company desires to use the information other than those expressly stated in this Policy.

3. Sharing collected information
 Except for the following cases, the Company will not share personal information with a 3rd party:

•  when the Company shares the information with its affiliates, partners and service providers;
When the Company's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Company

• when the users consent to the sharing in advance;
∘ when the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies
 ∘ when the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites
 ∘ other cases where the user gives prior consent for sharing his or her personal information

• when the sharing is required by the laws
- if required to be disclosed by the laws and regulations; or
- if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations

4. Cookies, Beacons and Similar Technologies
 The Company may collect collective and impersonal information through 'cookies' or 'web beacons'. Cookies are very small text files to be sent to the browser of the users by the server used for the operation of the websites of the Company and will be stored in hard disks of the users' computer. Web beacon is a small quantity of code that exists on websites and e-mails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of the email. These functions are used for evaluating, improving services and setting up users' experiences so that much improved services can be provided by the Company to the users.

The items of cookies to be collected by the Company and the purpose of such collection are as follows:

Strictly necessary cookies:
This cookie is a kind of indispensable cookie for the users to use the functions of the website of the Company. Unless the users allow this cookie, the services such as shopping carts or electronic bill payments cannot be provided. This cookie does not collect any information which may be used for marketing or memorizing the sites visited by the use

- Examples of necessary cookies:
 ∘ Memorize the information entered in an order form while searching other pages during a web browser session
 ∘ For the page of products and check-out, memorize ordered services
 ∘ Check whether login is made on the website
 ∘ Check whether the users are connected with correct services of the website of the Company while the Company changes the way of operating its website
 ∘ Connect the users with certain applications or servers of the services

• Performance cookies:
This cookie collects information on how the users use the website of the Company such as the information of the pages which are visited by the users most. This data helps the Company to optimize its website so that the users can search that website more comfortably. This cookie does not collect any information about the users. Any and all the information collected by this cookie will be processed collectively and anonymity will be guarantee

- Examples of performance cookies:
 ∘ Web analysis: provide statistical data on the ways of using the website
 ∘ Advertisement response fee: check the effect of advertisement of the Company
 ∘ Tracing affiliated companies; one of the visitors of the Company provides anonymous feedback to the affiliated companies
 ∘ Management of error: measure an error that may occur so as to give help for improving the website
 ∘ Design testing: test other designs of the website of Company

• Functionality cookies:
This cookie is used for memorizing the set-ups so that the Company provides services and improves visits of users. Any information collected by this cookie does not identify the users individually.  

- Examples of functionality cookies
∘ Memorize set-ups applied such as layout, text size, basic set-up and colors
 ∘ Memorize when the customer respond to a survey conducted by the Company

  • Targeting cookies or advertising cookies:
This cookie is connected with the services provided by a 3rd party such as the buttons of 'good' and 'share'. The 3rd party provides these services by recognizing that the users visit the website of the Company.

- Examples of targeting cookies or advertising cookies
 ∘ carry out PR to the users as targets in other websites by connecting through social networks and these networks use the information of users' visit
∘ provide the information of users' visits to ad agencies so that they can suggest an ad that may attract the interest of the users

The users have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Company.

- Examples of setting up cookies
Internet Explorer (Edge) : Settings menu on the top of the web browser > Site Permissions > Cookies and site data
Google Chrome : Settings menus on the right side of the web browser > Privacy and security > Cookies and other site data

5. Users' right to access and option
The users or their legal representatives, as main agents of the information, may exercise the following options regarding the collection, use and sharing of personal information by the Company:
 
• exercise right to access to personal information;
 • make corrections or deletion;
 • make temporary suspension of treatment of personal information; or
 • request the withdrawal of their consent provided before

 If, in order to exercise the above options, you, as an user, use the menu of 'amendment of member information of webpage or contact the Company by using representative telephone or sending a document or e-mails, or using telephone to the responsible department (or person in charge of management of personal information), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.

 6. Security
The Company regards the security of personal information of uses as very important. The company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification

• Encryption of personal information
 - Transmit users' personal information by using encrypted communication zone
 - Store important information such as passwords after encrypting it

 • Countermeasures against hacking
 - Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus
 
• Establish and execute internal management plan
 • Install and operate access control system
 • Take measures to prevent forging or alteration of access record

7. Protection of personal information of children
 In principle, the Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in the relevant jurisdiction. The website, products and services of the Company are the ones to be provided to ordinary people, in principle. The website or application of the Company has the function to do age limit so that children cannot use it and the Company does not intentionally collect any personal information from children through that function. 

 (Additional procedure for collecting personal information from children) However, if the Company collects any personal information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Company will go through the additional procedure of the followings for protecting that personal information of children:
 • obtain consent from the parents or guardians of children so as to collect personal information of children or directly send the information of products and services of the Company
 • give the parents or guardian of children a notice of Company's policy of privacy protection for children including the items, purpose and sharing of personal information collected
• grant to legal representatives of children a right to access to personal information of that children/correction or deletion of personal information/temporary suspension of treatment of personal information/ and request for withdrawal of their consent provided before
 • limit the amount of personal information exceeding those necessary for participation in online activities

8. Modification of Privacy Protection Policy
 The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.

9. Others
Guide for users residing in California
If the user resides in California, certain rights may be given. The Company prepares preventive measures necessary for protecting the personal information of members so that the Company can comply with the online privacy protection laws of California. In case of leakage of personal information, a user may request the Company to check the leakage. In addition, all the users on the website of the Company, can modify their information at any time by using the menu for changing information by connecting their personal account. Moreover, the Company does not trace the visitors of its website nor use any signals for 'tracing prevent'. The Company will not collect and provide any personal identification information through ad services without the consent of users.

Procedure and method of destruction of personal information
In principle, the Company destructs the information immediately after the purposes of its collection and use have been achieved without delay: Provided that, if any information is to be retained as required by relevant laws and regulations, the Company retain it for the period as required by those laws and regulations before destruction and, in such event, the personal information which is stored and managed separately will never be used for other purposes.

The Company destructs:
hard copies of personal information by shredding with a pulverizer or incinerating it;
and delete personal information stored in the form of electric files by using technological methods making that information not restored.

10. Responsible department of Company

 The Company designates the following department and person in charge of personal information in order to protect the personal information of customers and deal with complaints from customers:
 • Department responsible for privacy protection and customer service :
 Address : 6 Te Kea Place, Rosedale, Auckland 0632
 Tel.: 09 414 1832
 E-mail: info@healthnewzealand.co.nz

 The latest update date: 19 October, 2021



See All
Privacy Policy 

This Privacy Policy (the "Policy") explains the way of treatment of the information which is
provided or collected in the websites on which this Policy is posted. In addition, the Policy also
explains the information which is provided or collected in the course of using the applications
of Health NZ (the "Company") which exist in the websites or platforms of other companies.
Through this Policy, the Company regards personal information of the users as important and
informs them of the purpose and method of Company's using the personal information
provided by the users and the measures taken by the Company for protection of that personal information.
This Policy will be effective on the 1st day of December, 2020 and, in case of modification thereof,
the Company will make public notice of it through posting it on the bulletin board of
Company's website or individual notice through sending mails, fax or e-mails).

1. Information to be collected and method of collection
 (1) Personal information items to be collected by the Company are as follow:

 • Information provided by the users
The Company may collect the information directly provided by the users.

Title of service Items to be collected

Membership
service (Online mall) :
∘ Name, email address, telephone number, address, national information,
encoded identification information (CI), identification information of overlapped
membership (DI)
 ∘ For minors, information of legal representatives (name, birth date, CI and DI of
legal representatives)


 Online
payment
service :
 ∘ Name, address, telephone number, and email address

 ∘ Payment information including account number and card number

 ∘ Delivery information including delivery address, name and contact information of the recipient

 ∘ Information of bid, purchase and sales
∘ For deposit without a bankbook: name of remitter, contact information

 Social
network
service :
 ∘ Name, email address, ID, telephone number, address, national information,
address list (acquaintance)

 ∘ Information of place of taking pictures and date of creation of files

 ∘ Information of service use of members such as the type of contents watched or
used by members, frequencies and period of activities of members

Delivery service :
∘ Name, email address, telephone number, address, national information,
address list, Customs Tax Number (only for Korea)
∘ In case of if the recipient is not the same as a sender, the Company collects for contact information of a recipient who is not a member of the Company : Name, email address, ID, telephone number, address, national information,
address list, Customs Tax Number (only for Korea)

In the course of using services, the information as described below may be created and collected:
∘ Information of devices (equipment/device identifier, operation system, hardware version,
equipment set-up and telephone number)

 ∘ Log information (Log data, use time, search word input by users, internet protocol address, cookie
and web beacon)

 ∘ Location information (Information of device location including specific geographical location
detected through GPS, Bluetooth or Wi-Fi)

 ∘ Other created information





(2) Method of collection

 The Company collects the information of users in a way of the followings:

∘ 
webpage, written form, telephone calling, e-mailing, tools for collection of created
information.

2. Use of collected information
 The Company uses the collected information of users for the following purposes:
• Member management and identification

 • To detect and deter unauthorized or fraudulent use of or abuse of the Service

 • Performance of contract and service fee settlement regarding provision of services demanded
by the users

 • Improvement of existing services and development of new services
• Making notice of function of company sites or applications or matters on policy change

 • To help you connect with other users you already know and, with your permission, allow
other users to connect with you
 • To make statistics on member’s service usage, to provide services and place advertisements
based on statistical characteristics

 • To provide information on promotional events as well as opportunity to participate

 • To comply with applicable laws or legal obligations

 • Use of information with the prior consent of the users (for example, utilization of marketing
advertisement)

The Company agrees that it will obtain consent from the users if the Company desires to use
the information other than those expressly stated in this Policy.

3. Sharing collected information
 Except for the following cases, the Company will not share personal information with a 3rd
party:

• 
when the Company shares the information with its affiliates, partners and service providers;

When the Company's affiliates, partners and service providers carry out services such as bill
payment, execution of orders, products delivery and dispute resolution (including disputes on
payment and delivery) for and on behalf of the Company

• when the users consent to the sharing in advance;


∘ when the user selects to be provided by the information of products and services of certain
companies by sharing his or her personal information with those companies

 ∘ when the user selects to allow his or her personal information to be shared with the sites or
platform of other companies such as social networking sites

 ∘ other cases where the user gives prior consent for sharing his or her personal information

• when the sharing is required by the laws

- if required to be disclosed by the laws and regulations; or
- if required to be disclosed by the investigative agencies for detecting crimes in
accordance with the procedure and method as prescribed in the laws and regulations


4. Cookies, Beacons and Similar Technologies
 The Company may collect collective and impersonal information through 'cookies' or 'web
beacons'.
Cookies are very small text files to be sent to the browser of the users by the server used for the operation of the websites of the Company and will be stored in hard disks of the users'
computer.
Web beacon is a small quantity of code that exists on websites and e-mails. By using web
beacons, we may know whether a user has interacted with certain webs or the contents of the email.
These functions are used for evaluating, improving services and setting up users' experiences so
that much improved services can be provided by the Company to the users.

The items of cookies to be collected by the Company and the purpose of such collection are as
follows:


Strictly necessary cookies:
This cookie is a kind of indispensable cookie for the users to use the functions of the website of the Company. Unless the users allow this cookie, the services such as
shopping carts or electronic bill payments cannot be provided. This cookie does not
collect any information which may be used for marketing or memorizing the sites
visited by the use

- Examples of necessary cookies:
 ∘ Memorize the information entered in an order form while searching other pages
during a web browser session
 ∘ For the page of products and check-out, memorize ordered services

 ∘ Check whether login is made on the website

 ∘ Check whether the users are connected with correct services of the website of the
Company while the Company changes the way of operating its website

 ∘ Connect the users with certain applications or servers of the services

• Performance cookies:
This cookie collects information on how the users use the website of the Company such
as the information of the pages which are visited by the users most. This data helps
the Company to optimize its website so that the users can search that website more
comfortably. This cookie does not collect any information about the users. Any and all
the information collected by this cookie will be processed collectively and anonymity will be guarantee


- Examples of performance cookies:
 ∘ Web analysis: provide statistical data on the ways of using the website

 ∘ Advertisement response fee: check the effect of advertisement of the Company

 ∘ Tracing affiliated companies; one of the visitors of the Company provides
anonymous feedback to the affiliated companies

 ∘ Management of error: measure an error that may occur so as to give help for
improving the website

 ∘ Design testing: test other designs of the website of Company



• Functionality cookies:

This cookie is used for memorizing the set-ups so that the Company provides
services and improves visits of users. Any information collected by this cookie does
not identify the users individually.
 


- Examples of functionality cookies

∘ Memorize set-ups applied such as layout, text size, basic set-up and colors

 ∘ Memorize when the customer respond to a survey conducted by the Company

 

• Targeting cookies or advertising cookies:
This cookie is connected with the services provided by a 3rd party such as the
buttons of 'good' and 'share'. The 3rd party provides these services by recognizing
that the users visit the website of the Company.


- Examples of targeting cookies or advertising cookies
 ∘ carry out PR to the users as targets in other websites by connecting through social
networks and these networks use the information of users' visit


∘ provide the information of users' visits to ad agencies so that they can suggest an
ad that may attract the interest of the users




The users have an option for cookie installation. So, they may either allow all cookies by setting
option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to
be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that
user to use the parts of services provided by the Company.

- Examples of setting up cookies
Internet Explorer (Edge) : Settings menu on the top of the web browser > Site Permissions > Cookies and site data
Google Chrome : Settings menus on the right side of the web browser > Privacy and security > Cookies and other site data

5. Users' right to access and option
The users or their legal representatives, as main agents of the information, may exercise the
following options regarding the collection, use and sharing of personal information by the
Company:

 
• exercise right to access to personal information;

 • make corrections or deletion;

 • make temporary suspension of treatment of personal information; or

 • request the withdrawal of their consent provided before


 If, in order to exercise the above options, you, as an user, use the menu of 'amendment of
member information of webpage or contact the Company by using representative telephone or
sending a document or e-mails, or using telephone to the responsible department (or person in
charge of management of personal information), the Company will take measures without
delay: Provided that the Company may reject the request of you only to the extent that there
exists either proper cause as prescribed in the laws or equivalent cause.


 6. Security

The Company regards the security of personal information of uses as very important. The
company constructs the following security measures to protect the users' personal information
from any unauthorized access, release, use or modification

• Encryption of personal information

 - Transmit users' personal information by using encrypted communication zone
 - Store important information such as passwords after encrypting it


 • Countermeasures against hacking

 - Install a system in the zone the external access to which is controlled so as to prevent
leakage or damage of users' personal information by hacking or computer virus

 
• Establish and execute internal management plan

 • Install and operate access control system

 • Take measures to prevent forging or alteration of access record

7. Protection of personal information of children
 In principle, the Company does not collect any information from the children under 13 or
equivalent minimum age as prescribed in the laws in the relevant jurisdiction. The website, products
and services of the Company are the ones to be provided to ordinary people, in principle. The
website or application of the Company has the function to do age limit so that children cannot use
it and the Company does not intentionally collect any personal information from children
through that function. 

 (Additional procedure for collecting personal information from children) However, if the
Company collects any personal information from children under 13 or equivalent minimum age
as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the
Company will go through the additional procedure of the followings for protecting that
personal information of children:

 • obtain consent from the parents or guardians of children so as to collect personal information
of children or directly send the information of products and services of the Company

 • give the parents or guardian of children a notice of Company's policy of privacy protection
for children including the items, purpose and sharing of personal information collected

• grant to legal representatives of children a right to access to personal information of that
children/correction or deletion of personal information/temporary suspension of treatment of
personal information/ and request for withdrawal of their consent provided before

 • limit the amount of personal information exceeding those necessary for participation in
online activities

8. Modification of Privacy Protection Policy
 The Company has the right to amend or modify this Policy from time to time and, in such case,
the Company will make a public notice of it through bulletin board of its website (or through
individual notice such as written document, fax or e-mail) and obtain consent from the users if
required by relevant laws.

9. Others
Guide for users residing in California
If the user resides in California, certain rights may be given. The Company prepares preventive
measures necessary for protecting the personal information of members so that the Company can
comply with the online privacy protection laws of California.
In case of leakage of personal information, a user may request the Company to check the
leakage. In addition, all the users on the website of the Company, can modify their information
at any time by using the menu for changing information by connecting their personal account.
Moreover, the Company does not trace the visitors of its website nor use any signals for 'tracing
prevent'. The Company will not collect and provide any personal identification information
through ad services without the consent of users.

Procedure and method of destruction of personal information
In principle, the Company destructs the information immediately after the purposes of its
collection and use have been achieved without delay: Provided that, if any information is to be
retained as required by relevant laws and regulations, the Company retain it for the period as
required by those laws and regulations before destruction and, in such event, the personal
information which is stored and managed separately will never be used for other purposes.

The
Company destructs:
hard copies of personal information by shredding with a pulverizer or
incinerating it;
and delete personal information stored in the form of electric files by using
technological methods making that information not restored.

10. Responsible department of Company

 The Company designates the following department and person in charge of personal
information in order to protect the personal information of customers and deal with complaints
from customers:

 • Department responsible for privacy protection and customer service :

 Address : 6 Te Kea Place, Rosedale, Auckland 0632
 Tel.: 09 414 1832
 E-mail: info@healthnewzealand.co.nz

 The latest update date: 19 October, 2021

See All
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- 제공 목적 :


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Consent to entrust handling of personal information

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Trustee :

- Trustee’s Duties :

You can receive discount coupons, benefits, events, new arrivals, and other valuable information from the shopping mall via Text or Email. However, some information will be sent without your agreement such as order/payment status and policy related articles.

You can join the membership without agreeing to the optional categories, and update your status anytime at Edit Profile page once you join the membership.

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